Sustainable Builders Group Australia (SBGA) is committed to protecting the privacy of its members, course participants, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or purchase a course.
1. Information We Collect
We collect personal information in the following ways:
- When you purchase a course: You provide information such as your name, email address, billing address, phone number, and payment details.
- When you register an account or subscribe to our newsletter: We may collect your name, email address, and any other relevant information.
- Automatically through our website: We collect non-personally identifiable information such as IP addresses, browser types, and browsing patterns through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing payments and delivering services: To manage your course purchases, registrations, and provide customer support.
- Communication: To send you important information regarding your course, updates, and promotional content (where consent has been provided).
- Improving our services: To monitor website traffic, improve user experience, and enhance our educational offerings.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your personal information with:
- Service providers who assist with payment processing, email communications, and other business operations, under strict confidentiality agreements.
- Legal authorities, if required by law or necessary to protect the rights, property, or safety of SBGA or others.
4. Security of Your Data
SBGA takes your privacy seriously and implements appropriate security measures, such as encryption and secure payment processing systems, to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve functionality, monitor website performance, and personalize user experiences. You may adjust your browser settings to refuse cookies, but this may limit certain functionalities of our website.
6. Your Rights
You have the right to:
- Access and correct your personal information by contacting us.
- Request deletion of your personal data unless required by law or necessary for legal business operations.
- Opt out of marketing communications by following the unsubscribe link in our emails or by contacting us directly.
7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites. SBGA is not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or the law. Any changes will be posted on our website, and your continued use of our services after these changes indicates acceptance of the updated policy.